Are Fired Earth tiles suitable for bathroom floors?

Yes, many Fired Earth tiles are suitable for bathroom floors, but the right choice depends on the specific tile. Natural stone tiles in a honed or matt finish offer a good slip resistance for wet areas. For bathroom floors in shower enclosures or wet rooms, we recommend checking the PTV pendulum test value) slip rating with our team before ordering. Stone effect porcelain tiles are often the most practical choice for wet room floors.

Do Fired Earth tiles work with underfloor heating?

All Fired Earth porcelain tiles including stone effect, wood effect and large format ranges are compatible with underfloor heating systems. Natural stone tiles are also generally suitable, though we recommend allowing longer for the floor to heat evenly due to the thermal mass of stone. Handmade ceramic tiles may require specific adhesive; contact us before ordering if you have an underfloor heating system.

Do Fired Earth natural stone tiles need sealing?

Yes. All Fired Earth natural stone tiles including limestone, marble, travertine and slate require sealing before use. This is because natural stone is porous and will absorb water, oils and stains without a sealer applied. We recommend using an impregnating sealer appropriate to the stone type. Our team can advise on the correct sealant for your chosen Fired Earth natural stone tile contact us at thetileemporium@mail.com before installation.

Can I see Fired Earth tiles before I buy?

Yes. You can order samples of any Fired Earth tile online through our website, and you can also visit our showroom at 31A Bell Street, Reigate, RH2 7AD where we display a selection of the Fired Earth range. Our showroom is open Tuesday to Saturday, 9.15am to 5pm. If you are travelling specifically to see Fired Earth tiles, we recommend calling ahead on 01737 223922 to confirm the current display.

How long does Fired Earth tile delivery take?

Stocked Fired Earth tiles are typically delivered within 4–5 working days. Some Fired Earth tiles are special order items and may have a longer lead time, we will always confirm this with you once your order is placed. If you need tiles by a specific date, please contact us before ordering and we will advise on availability.

What are the most popular Fired Earth tile collections?

Some of our most frequently requested Fired Earth collections include the Nina Campbell patterned tiles , the Carnival glazed tile, the Ceppo stone effect porcelain, the Cathedral natural stone range and the Southwold wood effect. The Neisha Crosland handmade collection is consistently popular for bathrooms. If you are looking for help choosing, our team is happy to advise - call us on 01737 223922 or email thetileemporium@mail.com .

Can I return Fired Earth tiles if I order too many?

Returns are accepted on complete Fired Earth orders only - partial returns are not permitted. Your return must be authorised within 14 days of receiving your order. Tiles must be unused and in original packaging. Please contact us within 14 days of delivery to arrange a return. We recommend always ordering a small overage (typically 10%) to account for cuts and breakages during installation - unused full boxes can be returned within the 14-day window.

How long is the lead time?

Lead time varies on each product. Generally in stock items are delivered within 4-5 working days. Some items are special order and may take longer. We will always inform you if your order includes a special order item.

How do I get in touch?

Visit our showroom: 31A Bell Street, Reigate, RH2 7AD Give us a call: 01737223922 Send us an email: thetileemporium@mail.com Our showroom is closed on Sundays & Mondays. We are open Tuesday-Saturday 9.15am-5pm

Sealing various products

A number of tiles require sealing. - Natural stone & encaustic tiles require sealing due to their porous nature. - Crackle glaze tiles must be sealed, especially if being used in a wet area or behind a cooker. This is because the crazing can allow liquids to pass through. - Some porcelains can be sealed to aid cleaning If you need any advice on what sealants to use for your purchased products, please get in touch with us before the tiles are installed: thetileemporium@mail.com

Do we physically stock and ship your tiles?

We are retail partners for all of the brands we showcase, meaning we have a dedicated showroom with tiles on display. All branded tiles are only stocked at each brand's own facility, meaning they are packed and shipped out by that specific brand with insurance on damages in transit. This allows for a seamless customer experience when ordering with us as we can manage your orders from multiple brands. If you experience breakages upon receiving your order, please get in touch with us immediately to ensure we can arrange replacement tiles to be sent out in a timely manner.

Luxury Tiles in Epsom

The Tile Emporium is a family-run tile specialist supplying luxury wall and floor tiles to homeowners, designers and trade customers in Epsom and across Surrey. Our carefully curated collections include premium porcelain, ceramic and natural stone tiles, alongside heritage Victorian designs and contemporary styles, giving you plenty of options for kitchens, bathrooms, living spaces and commercial projects.

Located a short drive from Epsom, our Reigate showroom gives you the opportunity to see our tile collections in person and get expert advice on choosing the right products for your project. From designer and heritage tiles to practical wall and floor options, our team can help you make confident choices, with professional installation available to take your project from initial selection through to the finished result.

Our Featured Collections

Browse our featured collections to discover styles, finishes and designs that suit your space.

Kitchen Wall & Floor Tiles

Bathroom Wall & Floor Tiles

Bert & May Tiles

Floor Tiles

Ca'Pietra Tiles

Fired Earth Tiles

Here to help

Your Questions, Answered

Do you have a tile showroom in Epsom?

We don't have a showroom in Epsom itself, but our Reigate showroom is a short drive away at 31A Bell Street, Reigate, RH2 7AD. You can explore a wide selection of porcelain, ceramic and natural stone tiles in person and speak to our team about your project. The showroom is open Tuesday to Saturday, 9.15am to 5pm. If you are travelling to see a particular collection, we recommend contacting us first to check what is currently on display.

Can I order tile samples for delivery to Epsom?

Yes. Samples of Fired Earth tiles can be ordered online, allowing you to see the colour, texture and finish in your own home before committing to a larger order. This can be particularly useful when choosing tiles for kitchens, bathrooms or other areas where lighting and surrounding finishes can affect how a tile looks.

Do you deliver tiles to Epsom?

Yes, The Tile Emporium supplies customers across Epsom and the surrounding Surrey area. In-stock items are generally delivered within 4 to 5 working days, although some products are special order and may take longer. If you are working to a particular renovation or installation date, contact us before ordering so we can advise on availability.

What types of tiles can I find near Epsom?

The Tile Emporium supplies a wide range of luxury wall and floor tiles, including porcelain, ceramic and natural stone, alongside heritage-inspired Victorian designs and contemporary styles. Collections cover areas including kitchens, bathrooms, floors and walls, with designer ranges from brands and designers including Fired Earth, Ca' Pietra, Bert & May, Original Style and Woodpecker.

Do you offer tile fitting for Epsom projects?

Yes. As well as supplying tiles to homeowners, designers and trade customers, The Tile Emporium has an experienced installation team that can provide professional tiling services. We can help guide your project from choosing the right tiles through to the finished installation.

How long does tile delivery take?

For products that are in stock, delivery is generally 4 to 5 working days. Some designer and special-order products have longer lead times, and the team will confirm this where applicable. If you need tiles for a specific date, contact us before ordering so availability can be checked.

Can I get advice on choosing tiles for my Epsom project?

Yes. The Tile Emporium team can advise on choosing tiles, finishes and suitable products for your project. You can visit the Reigate showroom to see selected collections in person, or contact the team if you need help choosing before ordering. Call 01737 223922 or email thetileemporium@mail.com.

Our Designers

Explore tiles from carefully selected designers, with each collection available to browse and shop below.

Becca Tiles

The Becca tile range features distinctive patterned tiles with carefully considered colour palettes, offering stylish ceramic options for both walls and floors.

Designed to bring character and visual interest to your space, this collection includes a variety of unique designs that suit classic and contemporary interiors alike.

Clarissa Hulse Tiles

The Clarissa Hulse tile collection combines artistic, nature-inspired patterns with refined colour palettes to bring botanical elegance into your space.

Designed in collaboration with Ca’ Pietra, this range features striking porcelain tiles with organic, jungle-influenced motifs that work beautifully on both walls and floors.

Nina Campbell Tiles

The Nina Campbell tile collection brings classic pattern, colour and interior elegance to your space with beautifully crafted porcelain and ceramic designs inspired by her signature aesthetic.

Featuring timeless patterns and refined colourways, this range combines style and sophistication, making it a great choice for kitchens, bathrooms and feature walls throughout the home.

Get In Touch

Our dedicated team of experts is here to guide you through every step of your design journey. From choosing the perfect tiles to providing installation advice, we're committed to making your vision a reality. We understand the importance of every decision you make for your home and we are here to provide the expertise & support you need.

Visit our Showroom:
31A Bell Street, Reigate, RH2 7AD

Showroom Opening Hours:
Tuesday- Saturday 9.15am-5pm

Give us a call:
01737223922

Email us:
thetileemporium@mail.com

Fired Earth Returns

Returns are accepted only for complete orders. Partial returns are not permitted. Your return must be authorised within 14 days of receiving your order. Please get in touch with us within 14 days of your order being delivered.

Original Style Returns

Goods are eligible for return within 30 days of delivery. Any returned items must be in full boxed quantities and completely unused. Returns will only be accepted if the returned value is over £120 ex vat. Due to carriage charges and restocking fees, we cannot accept returns with a value of less than £120 ex vat.

A restocking charge of 25% will be deducted from the total refund, as well as the carriage charge. The carriage charge will vary depending on the total weight of goods being returned.

Ca'Pietra Returns

Items may be returned within 30 days of receipt. A restocking fee will apply.

Goods can only be returned if they are unused, still in original unopened packaging & in full box quantities. Returns will not be accepted for special order or made to order items.

Please get in contact with us within 14 days of receiving your order. If you wish to book in a return, we will need to provide you with a returns number. This returns number needs to be clearly displayed on the boxes/pallets of the returned items.

It is the customer’s responsibility to arrange and book the return shipping. Prior to handing your return to the chosen courier, please ensure the items are packed well to avoid damages in transit, take photos of your boxes/pallets in case of any issues with the courier. If any goods are damaged upon delivery to the warehouse, these items will not be refundable. This will be a case for the customer to take up with the courier company.

Bert & May Returns

We hope you are fully satisfied with your product(s) however in the unlikely event that the product(s) is unsuitable or that you are not fully satisfied, or if you wish to return any surplus "in stock" range tiles, please follow the returns procedure below:

Should you wish to return your goods please note - For surplus stock tile returns we must be informed within 60 working days from receipt of your delivery date.

We accept refunds on orders which are part of the ‘in-stock’ range. We cannot accept returns on ‘made to order’ tiles

Returns will be subject to a 30% restocking fee and £75 collection fee.

All returns are via a booking with a delivery partner on an agreed date.

All returns must comprise of full unopened resaleable boxes only.(A photo of the boxes will need to be provided prior to collection)

We are unable to accept the return of any surplus tiles from reclaimed lots, zellige lots or end of the line.

Please make sure that you are happy with your tiles before they are manipulated, fixed or installed. Once these processes have begun, we are unable to exchange, as fixing and cutting means that we would be unable to resell the product.

All refunds/credits are subject to count/thorough quality check to ensure goods are in A1 resaleable condition, and therefore refunds/credits can take up to 30 days to process.

Luxury Tiles in Epsom

Our Featured Collections

Your Questions, Answered

Our Designers

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Frequently asked questions